1. Order Processing Time
- Processing Time: All orders are processed within 2-3 business days after payment has been successfully confirmed. During peak periods, such as holidays or special promotions, processing may take an additional 1-2 days.
- Order Verification: We conduct verification checks for each order to ensure accuracy and quality. This includes reviewing your order details, confirming product availability, and packaging your items carefully for safe delivery.
2. Shipping Times and Rates
- Domestic Shipping (Within Pakistan):
- Standard Shipping Time: We aim to deliver within 15 business days after processing. This timeframe may vary based on location and courier partner availability.
- Shipping Rates: Shipping costs for domestic orders will be calculated at checkout based on delivery address.
- Shipping Timeline (International)
- For international orders, delivery typically takes 20 to 25 days from the date of shipment. This timeframe may vary slightly depending on the destination country and customs clearance processes.
- Order Processing
- Once your order is placed, it will be processed and shipped promptly. Please allow up to 3 business days for processing before the shipment is dispatched.
- Shipping Partners
- We collaborate with reliable international shipping carriers to ensure your order arrives safely and on time.
- Customs and Duties
- Customers are responsible for any customs fees, import duties, or taxes imposed by their respective countries. Please check with your local customs office for additional information.
- Delays
- While we strive to meet the estimated delivery timeline, unforeseen circumstances such as customs inspections or courier delays may occasionally extend the shipping period.
3. Order Tracking
- Once your order has shipped, you will receive a confirmation email containing tracking information. This allows you to monitor your package’s journey from our warehouse to your doorstep. You may check the status of your shipment using the tracking number provided by our logistics partner on their website.
4. Shipping Delays
- While we strive to meet our estimated delivery timelines, unforeseen delays may occasionally occur due to factors such as weather, customs processing, or logistical issues beyond our control. In the event of a delay, we will update you promptly and provide revised delivery expectations.
5. Customer Support
- For any questions or assistance with your order, please feel free to reach out to our customer support team at info@sabrung.com . We are here to help you with shipping inquiries, tracking issues, or any other shipping-related concerns.
Thank you for choosing Sabrung.com We look forward to providing a smooth and seamless shopping experience for you!